RS
Reference, FAQs & Support
Shared look-up pages and the routes to a person.
Reference library
Look-up material linked from many articles.
9.1.1
Glossary of sustainability and JIVA terms
Plain-language definitions of the terms used across JIVA.
Sample content9.1.2Emission factor sources and regions
Where JIVA emission factors come from and which regions they cover.
Sample content9.1.3Units, conversions and calculation methods
The units JIVA accepts and how results are calculated.
Sample content9.1.4Templates and downloads
Templates, checklists and guides to download.
Sample contentFAQs
Short answers grouped by topic.
9.2.1
Account, plans and pricing FAQs
Short answers about accounts, plans and pricing.
Sample content9.2.2Data entry and import FAQs
Short answers about entering and importing data.
Sample content9.2.3Calculations and results FAQs
Short answers about calculations and results.
Sample content9.2.4Reports and passports FAQs
Short answers about reports and passports.
Sample content9.2.5Security and privacy FAQs
Short answers about security and privacy.
Sample contentWhat is new
Keeps users in step with the release plan.
9.3.1
Release notes
What changed in each JIVA release.
Sample content9.3.2Feature roadmap and planned release months
Planned release months for JIVA modules and features.
Sample contentLearn and get help
Routes for users who did not find an answer.